The wait is finally over! Today, we’re excited to launch Local Line Subscriptions, which allows you to offer recurring orders to all your customers. Perfect for CSAs, wholesale, and generally for farms who want to increase cash flow and customer loyalty.
Using Local Line Subscriptions, you can:
The best part is that Local Line Subscriptions is built seamlessly into the core Local Line platform, which means you can offer subscriptions sold by weight, include subscriptions in different price lists, and allow customers to order subscription products and a la carte products in the same checkout.
The more your customers are on subscriptions, the greater your cash flow predictability will be. Subscriptions have also been proven to increase customer loyalty and average order sizes.
In one word: flexibility. You completely control your subscription plans and everything related to them. You control every variable, including which products are subscribable, whether they’re subscription only or also enabled for one-time purchases, plan frequency, delivery dates, minimum orders, payment methods, pause/skip permissions, and much more.
The real world isn’t black & white, so Local Line subscriptions are flexible enough to handle the curveballs customers sometimes throw at you.
If you’re on our Starter or Core plans, Local Line Subscriptions costs $25/month. If you’re on our Premium or Ultimate plans, it’s included at no additional cost. And as usual, if you’re on an annual subscription, you receive a 20% discount.
We made Subscriptions as affordable as possible and consistent with our values, not unnecessarily to charge farmers a percentage of sales. Other platforms charge what is effectively a percentage of sales, disguised as a fee per subscriber (ex: $1/subscriber/month). The benefit of Local Line’s pricing is that it’s a small fixed cost, not a variable cost, that will continue to eat into your margin with every new subscription customer you add.
To launch your first subscription in Local Line, you to take four steps:
Because of the flexibility in Subscriptions, the setup will take you an extra couple of minutes compared to other platforms, but that extra couple of minutes will save you hours of work down the road because it’ll accommodate for all your different subscription rules & workflows.
If you’re not yet a customer of Local Line and want to try out subscriptions, sign up for a 7-day free trial: register.localline.ca.
Building Subscriptions was not a straightforward, one-size-fits-all feature. Local Line supports thousands of unique farms selling all kinds of products to all kinds of buyers, which means there’s a fair number of workflows that need to be accounted for. Sure, at the end of the day, the core principle of subscriptions is a simple recurring order, but the way a produce CSA needs subscriptions to work can vary from the way a ranch selling wholesale needs it to work.
To accommodate for every use case, we had to tackle some behind-the-scenes work with the checkout. When you use Local Line Subscriptions, you'll notice that one of the key differences for your customers is that they’ll be prompted to select their fulfillment plan before adding products to their cart. Doing this helped us ensure we’re only showing subscription products to relevant customers. There were also some secondary benefits to this, including:
At the end of the day, we knew the feature needed to be really great for all farms on Local Line, and you can’t rush greatness!
Local Line Subscriptions lays the foundation for future features, including a box builder, product bundles, and future store credit enhancements. In the future, you can expect more from our subscriptions feature to accommodate advanced CSA needs and complex food hub subscription workflows.
Thank you to all of our customers who provided feedback over the past year, and a special thank you to all of our beta customers who helped us test and tweak Subscriptions to make it the best it can be. It will only get better from here!
Want to learn more about subscriptions? Book a demo with our farm outreach team, or download our subscriptions guide to see how this feature works.
*Please note: Local Line Subscriptions is currently only available for Suppliers on Local Line 2.0. We expect Subscriptions to be available to Food Hubs in 2.0 in the coming couple of weeks.
