How to Sell Food Online: 12 Steps and Best Platform to Use

Learn how to sell food online step-by-step, plus discover the best platform to sell food online for farmers, bakers, and specialty food businesses.
Market garden with hoophouse growing varieties of peppers and tomatoes.
Written by
Nina Galle
Published on
July 18, 2025

Selling food online has never been more accessible or more competitive. Whether you’re a passionate home baker, a farmer looking to expand your reach, or an entrepreneur with a unique recipe, taking your food business online can help you connect with customers far beyond your local area.

However, the food industry is one of the most heavily regulated, requiring strict compliance with safety laws, careful packaging, and precise labelling. Shipping perishable products adds extra complexity. Most importantly, customers can’t taste your products online, so they have to trust your brand enough to make a purchase.

Thousands of small food businesses have proven that it’s not only possible but profitable to sell food online. In this article, you’ll learn how to sell food online and the top platforms to sell food online.

Key takeaways

  • Small and home-based entrepreneurs can successfully sell food online with careful planning, whether working from a home kitchen or partnering with commercial facilities.
  • Food laws and food safety regulations are strict and vary by region, making compliance, proper permits and licenses (like a cottage food license, food handler’s permit, or zoning permit), and even kitchen inspections essential for legal operation.
  • Strong branding, engaging product photography, and compelling product descriptions help your products stand out in the online market.
  • Effective packaging design, clear food labels, and smart shipping strategies protect your products during food delivery and enhance customer trust and satisfaction.
  • Consistent market research, leveraging social media platforms, marketing emails, and tools like SEO help drive traffic to your online ordering system and improve your search ranking.
  • Gathering customer reviews and data through analytics and reporting guides improvements in your product line, pricing, and marketing.
  • Local Line is the best platform for selling food online, offering specialized food ecommerce tools like subscriptions and payment methods, custom catalogs, delivery scheduling, and a website builder for food producers.

1. Register your business and set up taxes

Operating legally requires setting up your business properly from the beginning.

Start by registering your food business

Before you produce or sell any food, you’ll need to establish your business legally:

  • Choose a business name that’s unique and reflects your brand.
  • Decide on your business structure—such as a sole proprietorship, partnership, LLC, or incorporated business—since this affects your taxes, liability, and paperwork.
  • Register your business and obtain a business license, registration number, or seller’s permit, depending on local requirements.

Don’t forget taxes and labelling

Regardless of location, you’ll typically also need to:

  • Register for applicable taxes, such as state sales tax in the U.S. or GST/HST in Canada.
  • Comply with labelling requirements, including ingredient lists, nutrition facts, and allergen warnings.
  • Follow packaging standards to ensure food safety and consumer protection.

Even small, home-based businesses must meet these requirements to avoid fines, tax penalties, or being forced to shut down.

Read more about farm tax tips and deductions

2. Check food laws and licensing

Understanding food laws and legal requirements is the first step toward launching a sustainable online food business. Rules vary significantly depending on where you operate and where you plan to ship your products, so it’s important to do thorough research on food licenses and permits before you start selling.

Requirements for selling food online in the United States

In the U.S., many states have cottage food laws that allow individuals to make certain low-risk foods at home for direct sale. However, there are significant differences:

  • Some states only allow in-person sales and prohibit online orders.
  • Others restrict shipping across state lines entirely.
  • The FDA regulates labelling, health claims, and manufacturing practices.
  • The USDA oversees products containing meat or poultry, adding another layer of compliance.

Even home-based food businesses often need health department inspections or approvals, and proper labelling with ingredient lists, allergen warnings, and sometimes nutrition facts panels.

For instance, Texas permits many cottage foods but limits online sales to in-state customers, while California’s laws are broader but still restrict interstate shipping for home-based sellers.

Requirements for selling food online in Canada

In Canada, food businesses must navigate both federal and provincial regulations, which adds several layers of compliance:

  • Health Canada and the CFIA (Canadian Food Inspection Agency) oversee labelling, food safety, and interprovincial trade.
  • The Safe Food for Canadians Regulations (SFCR) apply to any business selling across provincial borders, regardless of size.
  • Bilingual labelling and clear allergen declarations are mandatory for products sold outside your home province.
  • Provinces also set additional rules for home-based businesses and local sales.

3. Decide what kind of food you want to sell

Your choice of products affects nearly everything else in your business—from legal requirements to shipping methods and marketing strategies.

Shelf-stable products like spice blends, granola, or dry baking mixes are generally easier and cheaper to ship. Many are permitted under cottage food laws and don’t require refrigeration.

On the other hand, perishable products such as dairy, fish, meat, vegetables, or fresh baked goods with cream fillings present challenges. They require insulated packaging, fast shipping, and more complex regulatory compliance, all of which increase costs.

Finding your niche is crucial. Instead of trying to please everyone, focus on a specific market. For example:

  • Gluten-free or allergen-friendly foods
  • Vegan or plant-based products
  • Ethnic or regional specialities
  • Organic or sustainably sourced goods
  • Gourmet or artisanal treats

Consider whether you’ll produce your food at home, rent commercial kitchen space for larger volumes, or work with a co-packer—a company that manufactures your product to your specifications. Many entrepreneurs start small to test demand before scaling up production.

4. Understand your target market

Delicious products aren’t enough, you need to know who will buy them online.

Start by asking:

  • Who is my ideal customer and buyer persona? Families, health-conscious individuals, busy professionals, or gift buyers?
  • What problems does my product solve? Is it healthier, unique, convenient, or indulgent?
  • How do similar businesses market themselves, and at what price points?

Example: A hot sauce business should research how competitors price their bottles, the cost of shipping glass containers, and whether customers typically buy singles or multipacks.

5. Choose the best platform to sell food online

For selling food online, Local Line is one of the best choices, especially for businesses focused on local or regional customers. It’s purpose-built for food producers and offers features that many general e-commerce platforms lack. Here’s a closer look at Local Line and other options you might consider:

  1. Local Line: Built specifically for farmers and food producers, Local Line offers an easy-to-use e-commerce platform for food businesses with custom product catalogues, price lists for different customer groups, and options to sell by weight, package, or subscription. It also helps you manage delivery options, perishable inventory, and provides a customizable online storefront, making it ideal for local and regional food businesses looking to maintain direct customer relationships and reduce costs.
  2. Shopify: A powerful e-commerce platform for building customizable online stores. It’s excellent for selling nationwide or internationally but lacks food-specific features like local delivery routing or wholesale catalogue management.
  3. WooCommerce (with WordPress): A flexible option if you already have a WordPress site. It’s highly customizable but doesn’t include built-in tools for managing perishable inventory or coordinating local deliveries without extra plugins.
  4. Squarespace: Great for creating visually appealing and simple online stores. However, it’s more suited to general retail, and food sellers often need additional integrations for inventory or delivery management.

Read more about the best e-commerce platforms for farms

6. Create strong branding

Branding is how customers remember and trust you. It’s not just a logo; it’s how your entire business feels to customers.

A strong brand typically includes:

  • A short, memorable business name and distinctive logo.
  • A consistent colour scheme and typography across your website, labels, and social media.
  • High-quality photos showcasing textures, colours, and packaging.
  • A compelling story about your business, ingredients, or mission.

People love knowing the story behind their food. Whether it’s a family recipe passed down for generations or a commitment to local sourcing, your story helps customers connect with you on a personal level.

Social proof also builds trust. Encourage reviews and testimonials from happy customers. For instance, a jam business might showcase local berries, traditional recipes, and eco-friendly packaging to stand out in a crowded market.

7. Set your prices strategically

Price your products for profit. First, calculate your costs:

  • Ingredients and packaging
  • Labels and shipping supplies
  • Labour, including your own time
  • Overhead, like website fees or marketing costs

Next, examine your market. Research what similar products sell for and decide whether you want to be a premium option or a more affordable alternative.

Aim for a sustainable margin, often 30-50% above costs. Wholesale pricing should be lower than retail but still profitable.

Consider psychological pricing—$9.95 often feels more attractive than $10. Multi-packs or bundles can increase the average order value and reduce shipping costs per unit.

Remember: customers pay not only for the food itself but also for quality, brand trust, and convenience.

Watch our free workshop on pricing for profit

8. Focus on packaging and labelling

Your packaging has two jobs: keeping food safe and representing your brand.

Food safety and protection

Proper packaging prevents leaks, breakage, and spoilage. For perishable items, consider insulated boxes, ice packs, and expedited shipping options to maintain product quality.

Branding and aesthetics

Attractive packaging can elevate the perceived value of your product. Choose colours, materials, and designs that reflect your brand personality.

Regulatory labelling

In the U.S., labels may require:

  • Ingredient lists
  • Allergen warnings
  • Nutrition facts (in some cases)

In Canada, interprovincial products require bilingual labelling and CFIA-compliant information.

Many customers appreciate sustainable packaging options like compostable materials or recyclable containers.

9. Create Pickup and Delivery Schedules with Ease

Coordinating pickups and deliveries is a key part of running a successful local food business, and it doesn’t have to be stressful. With Local Line, you can easily build and manage your pickup and delivery schedules right from your account.

Local Line allows you to:

  • Set multiple pickup and delivery zones with customizable times and days.
  • Assign price lists to specific schedules, ensuring that customers only order what is available in their area.

  • Automatically generate order cut-off times for each delivery or pickup window.
  • Notify customers about their pickup/delivery details through automated emails and order summaries.
  • Sync delivery schedules with your inventory and fulfillment process, reducing mistakes and missed orders.

Whether you’re offering weekly CSA box pickups or coordinating delivery to restaurants and retailers, Local Line makes logistics simple and organized, so you can focus on growing and selling great food.

10. Build your online presence

Digital marketing helps customers discover your products and builds lasting loyalty.

Start with SEO to improve your website’s visibility. Research keywords related to your products (e.g. “vegan caramel sauce”) and include them naturally in your titles, descriptions, and blog posts.

Content marketing is powerful for food businesses. Share:

  • Recipes using your products
  • Behind-the-scenes videos of your production process
  • Sustainability practices or sourcing stories

Social media is a natural fit for food brands. Platforms like Instagram and TikTok are excellent for showcasing visuals, engaging your audience, and creating buzz through trends and short videos. 

Download free social media templates for selling food online.

Email marketing remains highly effective. Use newsletters to share:

  • Product launches
  • Seasonal discounts
  • Stories and recipes

Download free email templates to sell food online.

11. Track inventory and manage production

Efficient inventory management ensures you can fulfil orders, avoid waste, and maintain profitability.

Consider using inventory software or detailed spreadsheets to:

  • Track ingredient supplies and finished goods
  • Monitor expiry dates
  • Forecast demand for busy seasons

Implement batch tracking for traceability in case of recalls. Assess whether you have enough production capacity for sudden spikes in demand, or if it’s time to partner with a co-packer to produce your goods at scale.

Read more about what to look for in inventory software

12. Measure results and keep improving

Successful online businesses constantly review performance and adapt. Regularly check sales and marketing metrics like:

  • Website traffic and conversion rates
  • Customer acquisition costs
  • Average order value
  • Repeat purchase rates

Customer feedback is gold. Encourage reviews, send surveys, and pay attention to social media mentions. Use insights to refine products, tweak marketing, and improve your customer experience.

Stay informed about:

  • Changing food regulations
  • New shipping solutions
  • Trends in the food industry

Best platform to sell food online

Local Line is the best platform for selling food online. Unlike other general-purpose e-commerce tools, Local Line is built specifically for food producers, farmers, and food hubs who want to sell directly to consumers, restaurants, or retailers.

Local Line's e-commerce platform offers:

  • Custom product catalogues
  • Order minimums and delivery route planning
  • Inventory tracking for perishable goods
  • Flexibility for subscriptions, pre-orders, farmers’ markets, and wholesale

While broader platforms like Shopify, or Squarespace work for many sellers, Local Line is tailored for food entrepreneurs who want to build strong local networks and handle unique logistics needs.

Start selling food online with Local Line - it’s easy and takes only minutes to get started!

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Farms that use Local Line grow sales by 23% per year! Find out how

Frequently asked questions (FAQs) about selling food online

Can I sell homemade food online legally?

It depends on your location. Many U.S. states have cottage food laws, but not all allow online sales. In Canada, provincial regulations vary. Always check your local health authorities.

What’s the easiest way to start selling food online?

Start small with shelf-stable products and test the market on platforms like Local Line or Etsy to minimize upfront costs.

Do I need insurance for selling food online?

Yes. Product liability insurance protects your business if someone becomes ill or injured from your product.

How much money do I need to start a food business online?

It can range from a few hundred dollars for a small cottage food business to thousands for commercial production, branding, and marketing.

What foods sell best online?

Shelf-stable items like sauces, spice blends, baked goods, jams, and unique snacks tend to ship well and appeal to niche markets.

Can I sell perishable items online?

Yes, but it requires insulated packaging, fast shipping, and higher costs.

Nina Galle Local LIne
Nina Galle
Nina Galle is the co-author of Ready Farmer One. She continues to arm farmers with the tools, knowledge, and community they need to sell online at Local Line.
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