Selling food online has never been more accessible or more competitive. Whether you’re a passionate home baker, a farmer looking to expand your reach, or an entrepreneur with a unique recipe, taking your food business online can help you connect with customers far beyond your local area.
However, the food industry is one of the most heavily regulated, requiring strict compliance with safety laws, careful packaging, and precise labelling. Shipping perishable products adds extra complexity. Most importantly, customers can’t taste your products online, so they have to trust your brand enough to make a purchase.
Thousands of small food businesses have proven that it’s not only possible but profitable to sell food online. In this article, you’ll learn how to sell food online and the top platforms to sell food online.
Operating legally requires setting up your business properly from the beginning.
Before you produce or sell any food, you’ll need to establish your business legally:
Regardless of location, you’ll typically also need to:
Even small, home-based businesses must meet these requirements to avoid fines, tax penalties, or being forced to shut down.
Read more about farm tax tips and deductions
2. Check food laws and licensing
Understanding food laws and legal requirements is the first step toward launching a sustainable online food business. Rules vary significantly depending on where you operate and where you plan to ship your products, so it’s important to do thorough research on food licenses and permits before you start selling.
In the U.S., many states have cottage food laws that allow individuals to make certain low-risk foods at home for direct sale. However, there are significant differences:
Even home-based food businesses often need health department inspections or approvals, and proper labelling with ingredient lists, allergen warnings, and sometimes nutrition facts panels.
For instance, Texas permits many cottage foods but limits online sales to in-state customers, while California’s laws are broader but still restrict interstate shipping for home-based sellers.
In Canada, food businesses must navigate both federal and provincial regulations, which adds several layers of compliance:
Your choice of products affects nearly everything else in your business—from legal requirements to shipping methods and marketing strategies.
Shelf-stable products like spice blends, granola, or dry baking mixes are generally easier and cheaper to ship. Many are permitted under cottage food laws and don’t require refrigeration.
On the other hand, perishable products such as dairy, fish, meat, vegetables, or fresh baked goods with cream fillings present challenges. They require insulated packaging, fast shipping, and more complex regulatory compliance, all of which increase costs.
Finding your niche is crucial. Instead of trying to please everyone, focus on a specific market. For example:
Consider whether you’ll produce your food at home, rent commercial kitchen space for larger volumes, or work with a co-packer—a company that manufactures your product to your specifications. Many entrepreneurs start small to test demand before scaling up production.
Delicious products aren’t enough, you need to know who will buy them online.
Start by asking:
Example: A hot sauce business should research how competitors price their bottles, the cost of shipping glass containers, and whether customers typically buy singles or multipacks.
For selling food online, Local Line is one of the best choices, especially for businesses focused on local or regional customers. It’s purpose-built for food producers and offers features that many general e-commerce platforms lack. Here’s a closer look at Local Line and other options you might consider:
Read more about the best e-commerce platforms for farms
Branding is how customers remember and trust you. It’s not just a logo; it’s how your entire business feels to customers.
A strong brand typically includes:
People love knowing the story behind their food. Whether it’s a family recipe passed down for generations or a commitment to local sourcing, your story helps customers connect with you on a personal level.
Social proof also builds trust. Encourage reviews and testimonials from happy customers. For instance, a jam business might showcase local berries, traditional recipes, and eco-friendly packaging to stand out in a crowded market.
Price your products for profit. First, calculate your costs:
Next, examine your market. Research what similar products sell for and decide whether you want to be a premium option or a more affordable alternative.
Aim for a sustainable margin, often 30-50% above costs. Wholesale pricing should be lower than retail but still profitable.
Consider psychological pricing—$9.95 often feels more attractive than $10. Multi-packs or bundles can increase the average order value and reduce shipping costs per unit.
Remember: customers pay not only for the food itself but also for quality, brand trust, and convenience.
Watch our free workshop on pricing for profit
Your packaging has two jobs: keeping food safe and representing your brand.
Proper packaging prevents leaks, breakage, and spoilage. For perishable items, consider insulated boxes, ice packs, and expedited shipping options to maintain product quality.
Attractive packaging can elevate the perceived value of your product. Choose colours, materials, and designs that reflect your brand personality.
In the U.S., labels may require:
In Canada, interprovincial products require bilingual labelling and CFIA-compliant information.
Many customers appreciate sustainable packaging options like compostable materials or recyclable containers.
Coordinating pickups and deliveries is a key part of running a successful local food business, and it doesn’t have to be stressful. With Local Line, you can easily build and manage your pickup and delivery schedules right from your account.
Local Line allows you to:
Whether you’re offering weekly CSA box pickups or coordinating delivery to restaurants and retailers, Local Line makes logistics simple and organized, so you can focus on growing and selling great food.
Digital marketing helps customers discover your products and builds lasting loyalty.
Start with SEO to improve your website’s visibility. Research keywords related to your products (e.g. “vegan caramel sauce”) and include them naturally in your titles, descriptions, and blog posts.
Content marketing is powerful for food businesses. Share:
Social media is a natural fit for food brands. Platforms like Instagram and TikTok are excellent for showcasing visuals, engaging your audience, and creating buzz through trends and short videos.
Download free social media templates for selling food online.
Email marketing remains highly effective. Use newsletters to share:
Download free email templates to sell food online.
Efficient inventory management ensures you can fulfil orders, avoid waste, and maintain profitability.
Consider using inventory software or detailed spreadsheets to:
Implement batch tracking for traceability in case of recalls. Assess whether you have enough production capacity for sudden spikes in demand, or if it’s time to partner with a co-packer to produce your goods at scale.
Read more about what to look for in inventory software
Successful online businesses constantly review performance and adapt. Regularly check sales and marketing metrics like:
Customer feedback is gold. Encourage reviews, send surveys, and pay attention to social media mentions. Use insights to refine products, tweak marketing, and improve your customer experience.
Stay informed about:
Local Line is the best platform for selling food online. Unlike other general-purpose e-commerce tools, Local Line is built specifically for food producers, farmers, and food hubs who want to sell directly to consumers, restaurants, or retailers.
Local Line's e-commerce platform offers:
While broader platforms like Shopify, or Squarespace work for many sellers, Local Line is tailored for food entrepreneurs who want to build strong local networks and handle unique logistics needs.
Start selling food online with Local Line - it’s easy and takes only minutes to get started!
It depends on your location. Many U.S. states have cottage food laws, but not all allow online sales. In Canada, provincial regulations vary. Always check your local health authorities.
Start small with shelf-stable products and test the market on platforms like Local Line or Etsy to minimize upfront costs.
Yes. Product liability insurance protects your business if someone becomes ill or injured from your product.
It can range from a few hundred dollars for a small cottage food business to thousands for commercial production, branding, and marketing.
Shelf-stable items like sauces, spice blends, baked goods, jams, and unique snacks tend to ship well and appeal to niche markets.
Yes, but it requires insulated packaging, fast shipping, and higher costs.